Refund policy

If you've received a defective item or the wrong product, kindly complete the form below or reach out to our Merchandise Return Center at 888.968.2688. Our ultimate aim is your satisfaction!

General Return Policy:

• We gladly accept returns items within 30 days of the shipment date.
• Returned items must be in their original condition, including all packaged accessories.
• Opened or altered products cannot be returned unless they arrived defective or incorrect.
• Customers are responsible for return postage charges unless the return is a result of our error.

Defective Items:

• Can be exchanged for the same product within 30 days of shipment.
• For defects discovered beyond this time-frame, please get in touch with us to discuss the matter.

Processing Returns:

• Please allow a minimum of 15 days to receive and process your return.
• Refunds will be issued promptly to the original payment method used for the purchase.